Moving house is an exciting time – but the actual moving day can be a stressful one! Read our Auckland customer’s experience of moving house and how we made this as easy as possible. When an Auckland customer was required to move their household contents to their new house around 15km away, they researched a moving company and got in touch with Accurate Movers to see how we could assist with the move.
During the initial phone call, the customer seemed to have no issues with the team members. They go into details on moving requirements, pickup place, new address, and how much furniture and household items we have to move. Accurate Movers team members effectively informed the customer about the moving process and set a time for our team to do the moving job.
On moving day, we turned up to our pickup point right on time, and the customer was wowed with how professionally organised our team was. With more caution than haste, they strategised how to get their bigger bits of furniture into the moving truck, neatly packing it onto the truck.
Our team took care of the furniture, boxes and other household possessions. Each object was dealt with in an orderly way, helping to prevent any long breaks, and making the move a far less nerve-wracking experience for our customer.
Moving as comfortably as the distances went less than 15km, the team easily transferred everything to the new property. Upon arrival at the new location, they gently placed the items on the premises and erected the furniture where required.
The Customer’s Experience
The customer was very pleased with the overall service provided. They were most impressed not so much with the transportation but also by the way in which the whole shifting was organised from beginning to end.
“I was expecting the moving day to be stressful, but Accurate Movers made the whole process much easier than I expected. The team arrived on time, handled our belongings carefully and worked efficiently. For a move of around 15 km, everything went very smoothly. I was genuinely impressed with the way they managed the entire move.”
At the end of the day, our customer knew she had made the right choice. She realised that a professional planning, an attention to detail and good communication made an Auckland house move significantly easier.
